F.A.Q.

Frequently asked questions about us & our work

Why are you a photographer?
Photography and art have always been passions. Seeing the world from a variety of angles, noticing minute variations in colour and light and texture is a beautiful way to experience the world around us. You can’t create gorgeous photos without a keen eye for all those little things that go unnoticed by the unobservant viewer.

How long have you been working together, and how long have you been in business?
Matt has been interested in photography for over ten years, having completed a diploma of commercial photography from Dawson College in Montreal in December of 2013. Jasmin has her Bachelor of Fine Arts Honours degree as well as a Bachelor of Arts degree in Psychology from the University of Manitoba. As a duo, we have been working together for over 7 years, collaborating on a variety of shoots ranging from wedding and event to portraiture and fashion.

When will photos be available, and what’s included?
There will be preliminary/teaser photos available for viewing within a few weeks of the wedding. All of our wedding photography packages include high resolution, professionally retouched photos that are ready to print and available for download online through our proofing website within 8-10 weeks. Check out what we mean here & simply log in with your email address.

How many photos can we expect with your packages?
For our wedding photography packages, we provide 50-70 edited photos per hour booked. For our portrait/lifestyle sessions we offer 25-40 edited photos per hour booked.

You mention that your packages and pricing is “a la carte”, are we able to split up our hours over the day?
Unfortunately not, all hours booked must be consecutive.

What will the photographers be wearing to my wedding?
We try to be as considerate as possible with what we wear to your wedding. That being said, the Riviera Maya is very hot and humid almost all year round. Jasmin will be wearing either a dress or a top with skirt and Matt wears beige shorts and a simple, plain coloured t-shirt or polo.

What kind of edits will you do to my images?
Simple edits will be applied towards all images from your wedding. You will notice slight colour corrections, any general blemishes or other such imperfections, and minor cropping. Please refer to the printing page for further information.

What is your cancellation policy?
We like to keep our policies simple and to the point. You can view our booking, cancellation and rescheduling policies here. If you have any other questions don’t hesitate to contact us.

Can I check your references?
Absolutely! Check out our testimonials page to hear what people have to say about our services.

What type of equipment do you use?
Matt shoots with a Nikon D750 Full Frame camera and Nikon D700 Full Frame Camera, Jasmin uses a Nikon D600 Full Frame Camera. Lenses used include a Sigma 85mm f1.4, Nikon 24-70mm f2.8, Nikon 50mm f1.4, Nikon 60mm f2.8. We also have a couple other fun gadgets to create your beautiful wedding photos.

You didn’t answer my question!
If you have a question that wasn’t answered, please send us a message from our convenient contact form or email Jasmin & Matt at info@jasminandmatt.com.